E422: Communication Breakdown

We are back here on Open Record.

So to take the viewers and listeners back, all of this started a little more than a week ago, early morning hours, Monday, July 27th, when someone who was 22 at the time but weeks away, days away from his 23rd birthday was drinking at a local bar.

It's what happened after his friends took him home, though, that led to what turned out to be a violent assault on a 99-year-old woman inside of her home.

Sam, take us through how we learned about this story and what happened in those early morning hours.

So, and give credit to where credit is due, I think that General Sentinel was the first to kind of catch the attention to this, that there was a delay in the response.

But once we caught wind of this, we started to dig into it as well.

And just at the criminal complaint side of this, what happens is that this man is banging on this 99-year-old woman's door.

She comes and answers the door, forces his way in, is threatening her, and eventually beats her.

So how does she call 911? It's believed that she has a device similar to a life alert that she is able to contact and say that she needs help.

It's almost

like a button

or

something

you

can press.

Exactly.

A

medallion you wear.

By the way, the criminal complaint says life alert.

We don't know for sure what brand or what this was.

I don't believe that it is

because the brand of the... actual system that calls 911 is Viz.

Viz does not work with Life Alert, so it could be something that is similar to that.

So the operator actually calls 911 on behalf of this 99-year-old woman, saying, hey, I have a situation going on.

Here is my, essentially, badge number.

We are back here on Open Record.

So to take the viewers and listeners back, all of this started a little more than a week ago, early morning hours, Monday, July 27th, when someone who was 22 at the time but weeks away, days away from his 23rd birthday was drinking at a local bar.

It's what happened after his friends took him home, though, that led to what turned out to be a violent assault on a 99-year-old woman inside of her home.

Sam, take us through how we learned about this story and what happened in those early morning hours.

So, and give credit to where credit is due, I think that General Sentinel was the first to kind of catch the attention to this, that there was a delay in the response.

But once we caught wind of this, we started to dig into it as well.

And just at the criminal complaint side of this, what happens is that this man is banging on this 99-year-old woman's door.

She comes and answers the door, forces his way in, is threatening her, and eventually beats her.

So how does she call 911? It's believed that she has a device similar to a life alert that she is able to contact and say that she needs help.

It's almost

like a button

or

something

you

can press.

Exactly.

A

medallion you wear.

By the way, the criminal complaint says life alert.

We don't know for sure what brand or what this was.

I don't believe that it is

because the brand of the... actual system that calls 911 is Viz.

Viz does not work with Life Alert, so it could be something that is similar to that.

So the operator actually calls 911 on behalf of this 99-year-old woman, saying, hey, I have a situation going on.

Here is my, essentially, badge number.