NewsRamp Human Resources Podcast
Aug 28, 2026 · 2 min · 6 segments
HiringBranch adopts a combined model for assessing soft skills like empathy and active listening through linguistic analysis, enhancing hiring predictions for better customer interactions.
Hiring Branch Study Scoring Soft Skills Separately Weakens Frontline Hiring Predictions Hiring Branch challenges the practice of scoring soft skills separately in frontline hiring, as discussed on the latest episode of You Should Know.
Chief of Research and Development Officer Asaf Bar-Moshe explains how a combined model for assessing empathy, acknowledgement, active listening and reassurance leads to stronger hiring predictions.
The Montreal-based company's approach focuses on linguistic analysis of candidate responses rather than personality traits to improve customer interactions.
Hiring Branch Study Scoring Soft Skills Separately Weakens Frontline Hiring Predictions Hiring Branch challenges the practice of scoring soft skills separately in frontline hiring, as discussed on the latest episode of You Should Know.
Chief of Research and Development Officer Asaf Bar-Moshe explains how a combined model for assessing empathy, acknowledgement, active listening and reassurance leads to stronger hiring predictions.
The Montreal-based company's approach focuses on linguistic analysis of candidate responses rather than personality traits to improve customer interactions.
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