Mediaworks Digital Masterclass
Aug 12, 2026 · 33 min · 10 segments
When someone asks Google or ChatGPT which brands to trust, what makes one business appear in the answer while another is overlooked? AI platforms do not assess credibility from your website alone…
Owain MarshallGuestI'm the chief operating officer here at Mediaworks, and also the Mediaworks masterclass host.
Today, we are going to be talking all things using digital PR to build a brand or a brand's AI recommendations, or what a, what, uh, AI recommends.
And it's one of the reasons that we're covering it because, again, everybody when we go out and speak to clients, everybody's asking about sort of what the coverage is, how does it operate, what are we seeing, how is it impacting with other search mechanisms that exist out there, and we know that digital PR is a real driver for it.

Um, been operating in the, uh, business for five years now, and yeah, really looking forward to kind of just getting stuck into, to this topic.

Like David said, it's something that we're getting asked about regularly, so something that hopefully we can offer some of our expertise to, to everybody watching at home.
And I think it's safe to say, Owain, as we go through, this is like a really dynamic space.
... you know, I keep thinking about this, and, and we've probably delivered two or three masterclasses around a similar topic probably over the last sort of 12 months, and I think every single time it's refined-
... and moved slightly, and new data and new information's coming out, or new ways of measurement, um, that exist out there.
And what we are seeing is that sort of AI and LLMs in particular are playing a totally different role, um, than they were 12 months ago-
So we're gonna touch quite a lot on, on context, but also going to leave people with a view of sort of how do they move forward? How do you actually take some of the, the learnings that we're taking as an agency into your own organization? So I guess to start, to start with, there's some challenges, aren't there?
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