Jun 1, 2026 · 18 min · 11 segments
Are you pivoting toward something or away from something? In this episode, Jennifer Kok breaks down what she calls "the art of pivoting" and why the best pivots she's made and witnessed didn't come…
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Jennifer KochHost
You know, there's a word pivot that gets thrown around a lot with entrepreneurs, and it always makes me think of the Friends episode.

How many of you grew up watching Friends, Ross, Rachel, Chandler, trying to get that couch up the stairwell to the new apartment? And it got jammed and Ross is just yelling, pivot, pivot, pivot.

And it makes me think of what we do as entrepreneurs, as leaders of our business.

But the most strategic pivots that I've seen and the ones that I've made myself in my course of entrepreneurship didn't come from desperation.

asking the hard questions and making a deliberate choice to move towards something better rather than away from something broken.

Some pivots were internal, you know, such as, okay, how do I make decisions? How do I manage cash flow? How do I hire and lead people? That's pivoting.

But every single time we go about pivoting, it requires us to go through the hard questions.

You know, if you've ever felt stuck in your business, you know exactly what I mean.

You know, there's a word pivot that gets thrown around a lot with entrepreneurs, and it always makes me think of the Friends episode.

How many of you grew up watching Friends, Ross, Rachel, Chandler, trying to get that couch up the stairwell to the new apartment? And it got jammed and Ross is just yelling, pivot, pivot, pivot.

And it makes me think of what we do as entrepreneurs, as leaders of our business.

But the most strategic pivots that I've seen and the ones that I've made myself in my course of entrepreneurship didn't come from desperation.

asking the hard questions and making a deliberate choice to move towards something better rather than away from something broken.

Some pivots were internal, you know, such as, okay, how do I make decisions? How do I manage cash flow? How do I hire and lead people? That's pivoting.

But every single time we go about pivoting, it requires us to go through the hard questions.

You know, if you've ever felt stuck in your business, you know exactly what I mean.
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