Sep 26, 2026 · 5 min · 6 segments
Learn the key phrases and polite expressions you need when speaking to a customer service representative in Dutch, from greetings to troubleshooting and asking for escalation. Learn more about your…
Let's start with a simple greeting.
Hello is used when you pick up the phone to say hi.
Hello.
Hallo.
When it's morning, you can say good morning to greet someone at the beginning of the day.
In the afternoon, switch to good afternoon for a polite, time-specific greeting.
Go to Medag.
To tell the agent why you're calling, say I'm calling about, which introduces your reason.
I'm calling about.
Ick bell over.
If you have an issue to report, use I have a problem with to state exactly what's wrong.
I have a problem with.
When you need help, ask politely, Can you help me? Which requests assistance from the representative? Can you help me? If you want a different person to speak with, say, I'd like to speak with, to request that specific role or name.
I'd like to speak with...
Let's start with a simple greeting.
Hello is used when you pick up the phone to say hi.
Hello.
Hallo.
When it's morning, you can say good morning to greet someone at the beginning of the day.
In the afternoon, switch to good afternoon for a polite, time-specific greeting.
Go to Medag.
To tell the agent why you're calling, say I'm calling about, which introduces your reason.
I'm calling about.
Ick bell over.
If you have an issue to report, use I have a problem with to state exactly what's wrong.
I have a problem with.
When you need help, ask politely, Can you help me? Which requests assistance from the representative? Can you help me? If you want a different person to speak with, say, I'd like to speak with, to request that specific role or name.
I'd like to speak with...
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