Greg DickasonGuestThis week, LexisNexis announced the opening of its Customer Innovation Lab in New York City, a physical space where legal professionals, LexisNexis engineers, and AI companies such as OpenAI and Amazon Web Services sit in the same room and build legal AI together in real time.
Instead of developing products internally and asking customers to validate them afterwards, customers bring their pain points into the lab, engineers code against them on the spot, and prototypes that pass muster can move into Lexis+ with Protege in a matter of weeks.
My guest today is the person leading that effort, Greg Dickason, Chief Technology Officer of LexisNexis Legal and Professional.
Dickason joined LexisNexis in two thousand and nineteen and previously ran the company's Asia Pacific business, where he launched Lexis+ AI in that region.
In our conversation, recorded just ahead of the launch, Dickason explains what actually happens inside the lab, including watching a solution get revised four times in a single hour based on live customer feedback.
He also talks about what's already come out of it, why legal drafting is the lab's first priority, and where he sees LexisNexis heading on building its own AI models and on an increasingly agent-driven legal world.
I'm Bob Ambrogi, and this is Law Next, the podcast that features the innovators and entrepreneurs who are driving what's next in law.
Before we get to any of that, please take a moment to hear from the sponsors whose generosity supports this podcast.
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This week, LexisNexis announced the opening of its Customer Innovation Lab in New York City, a physical space where legal professionals, LexisNexis engineers, and AI companies such as OpenAI and Amazon Web Services sit in the same room and build legal AI together in real time.
Instead of developing products internally and asking customers to validate them afterwards, customers bring their pain points into the lab, engineers code against them on the spot, and prototypes that pass muster can move into Lexis+ with Protege in a matter of weeks.
My guest today is the person leading that effort, Greg Dickason, Chief Technology Officer of LexisNexis Legal and Professional.
Dickason joined LexisNexis in two thousand and nineteen and previously ran the company's Asia Pacific business, where he launched Lexis+ AI in that region.
In our conversation, recorded just ahead of the launch, Dickason explains what actually happens inside the lab, including watching a solution get revised four times in a single hour based on live customer feedback.
He also talks about what's already come out of it, why legal drafting is the lab's first priority, and where he sees LexisNexis heading on building its own AI models and on an increasingly agent-driven legal world.
I'm Bob Ambrogi, and this is Law Next, the podcast that features the innovators and entrepreneurs who are driving what's next in law.
Before we get to any of that, please take a moment to hear from the sponsors whose generosity supports this podcast.