You're FIRED!!

So if you've been in business for any amount of time, you've probably been fired from a customer.

I think I've been fired two or three different times.

I haven't been fired in years.

I had a few when I first started stumbling my way through the business that, you know, I probably deserve to be fired.

But over the past several years, I've really taken pride in maintaining all these properties.

Now, I have fired a bunch of customers over the past, really, especially over the past two years.

I have really...

I don't have time to put up with anything, so typically they tend to just go.

But what I want to talk about is I got fired by a customer, I don't know, two or three weeks ago.

And I'll kind of, I'll give you the situation and then kind of what my thoughts are on about it.

So this is a bi-weekly customer.

It's a lake customer, so they're on the lake up here.

And it's not a large yard.

It's, I think it's a $55 yard or 50, 50 or 55.

I can't remember.

Um, I also do the next door neighbor and hers is about the same.

Hers is really even smaller.

It's just a little plot of grass in the front and then a lot of maintaining weeds and blowing leaves and stuff in the back up against the lake.

Well, my customer has they've been not at the lake and probably i don't know they've probably been up here three or four times this year which is not a lot for them which doesn't really matter you're on a bike bi-weekly schedule so you get cut every two weeks well she wanted um they come up and she wanted a quote for trimming a bunch of bushes and some landscaping work.

And I said, yeah, that's not a problem.

Got all the quote together for her and sent it to her.

She said, that'd be great, when can you get it done? My response to anyone who's not a weekly customer, this year is I'll have to fit it in because this year is so busy.

I've got, I already have a list of stuff that's ahead of you.

So I'll be happy to put you on the list and we'll get you taken care of.

No problem.