This week Drake Lawhead comes to visit us in Insurance Town to talk all things conference , and maximizing the conference experience. We get into what all goes into building a major industry event and how attendees can actually get value from showing up. They also dig into how ITC evolved from an investor-focused conference into a broader experience for agents, brokers, carriers, and the tech vendors serving them.We discuss why in-person networking still matters, how to prepare before a conference, and what makes ITC’s agent and broker programming different from a typical trade show.
00:00 - Welcome to Insurance Town and sponsor shoutouts
08:25 - What conference planning really looks like behind the scenes
09:36 - How conference teams handle complaints and reduce friction
11:42 - How attendees should prepare before a conference starts
13:25 - Why some people should attend with a plan and others should leave room for serendipity
15:46 - Why staying present beats taking conference-day Zoom calls
18:48 - Why in-person networking still beats digital connection
19:49 - How ITC’s app and meeting system help people connect fast
28:35 - Why insurance is a natural fit for technology and AI
31:09 - What ITC Agents attendees can expect from Tuesday through Thursday
33:43 - Expo hall, main stage, happy hours, and the closing concert
38:05 - Why ITC was built for introverts too
39:43 - Quiet zones, lounges, puppy park, and low-pressure networking
42:31 - How ITC borrows ideas from other conferences
45:01 - Why intentional networking matters more than just putting people in a room
46:45 - Why Drake enjoys the independent agency world
47:58 - Dates, location, and how to register
48:59 - ITC events around the world
50:49 - Final push to register and use the app
51:47 - Closing thanks and signoff
Thank you to my Sponsors:
Canopy Connect
1fort
Viva Virtual Solutions