Jun 30, 2026 · 34 min · 13 segments
Send us Fan Mail THE 22-YEAR-OLD FOUNDER: HOW ONE TEXT MESSAGE TURNED INTO A MULTI-MILLION DOLLAR BUSINESS At 22 years old, most people are still…
It's just fascinating as you're so young and your family have taught you responsibility at such a young age, you've probably seen a lot of failures and losses, I'm guessing, because in order for a business to succeed, I mean, there would have been a few failures there and challenges.

And it's the idea of constantly improving, building ocean plants, doing Kaizans, doing eight step problem solvings to constantly look at what you're doing.

Um, but I didn't do it as much in my business so that, but the, the issues were so much smaller.

Um, now we're doing eight steps on moving a machine two feet from one side to the other of the room.

Um, and you'll save $700,000 in 20 seconds and steps and cutting, eliminating waste on, um, some random cross like it's it's insane like how in depth um these small incremental changes um have been able to help us um when we started doing that we have one person on the team now we have 22 people on that team

it's Toyota's version of um or I guess it is Toyota's map on how they've been able to be so successful.

We actually have standards for every single action item that every single one of us does.

So if somebody is like, if I get an email from a client, hey, I'm upset because this is taking three days and it's supposed to take one day, I already have an automated response on my system.

But it also allows for just a universal answer so that when a problem arises, there's always a solution for it.
It's just fascinating as you're so young and your family have taught you responsibility at such a young age, you've probably seen a lot of failures and losses, I'm guessing, because in order for a business to succeed, I mean, there would have been a few failures there and challenges.

And it's the idea of constantly improving, building ocean plants, doing Kaizans, doing eight step problem solvings to constantly look at what you're doing.

Um, but I didn't do it as much in my business so that, but the, the issues were so much smaller.

Um, now we're doing eight steps on moving a machine two feet from one side to the other of the room.

Um, and you'll save $700,000 in 20 seconds and steps and cutting, eliminating waste on, um, some random cross like it's it's insane like how in depth um these small incremental changes um have been able to help us um when we started doing that we have one person on the team now we have 22 people on that team

it's Toyota's version of um or I guess it is Toyota's map on how they've been able to be so successful.

We actually have standards for every single action item that every single one of us does.

So if somebody is like, if I get an email from a client, hey, I'm upset because this is taking three days and it's supposed to take one day, I already have an automated response on my system.

But it also allows for just a universal answer so that when a problem arises, there's always a solution for it.
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