Aug 26, 2026 · 20 min · 12 segments
Send us Fan Mail This week on **Inspired by Ms Amber Red**, we're diving into one of the most awkward situations we've ever heard... and we need…
Amber RedHostSashaHostSo, okay, so get this one.
The two bad reviews are from people I have never even worked on.
Both were rude on the phone, I declined to book them, and they left negative reviews anyways.
I responded to both reviews at the time and moved on.
Well, fast forward three whole years.
She has a lot of personality in this post.
Yeah.
A woman walks into my studio yesterday for a consultation, and I'm thinking, why does this name sound so familiar? Sure enough, it's the one-star review lady.
She sits down and says, I'm here for my consult.
I want brows, liner, and maybe lips done.
Okay.
I proceeded with the consultation and acted like I had no idea who she was.
Meanwhile, I'm sitting there wondering if she completely forgot that she did this or what.
the consult went great and now i'm debating what to do part of me thinks i should refuse to work with her based on the review and her screaming on the phone which is why i denied her another part of me is curious to see what happens lol if i do the work and she ends up loving it in parentheses like all my clarence apparently do Do I casually bring up the review afterward? Something like, by the way, I just realized you're the person who left me that one-star review years ago.
Any chance you'd like to update it now that we've actually met? So what do I do? Would you take her as a client? Would you address the review? Or would you politely decline and avoid the potential headache? I'm genuinely curious on how other artists would handle this.
What others said.
Am I supposed to read that?

So, okay, so that's the girl asking for advice, right? So then the others are comments that I pulled what people said.
Okay, so this is what, this is other people's input.
Not the review, but the prior behavior.
Screaming on the phone, she already showed you who she is.
So, okay, so get this one.
The two bad reviews are from people I have never even worked on.
Both were rude on the phone, I declined to book them, and they left negative reviews anyways.
I responded to both reviews at the time and moved on.
Well, fast forward three whole years.
She has a lot of personality in this post.
Yeah.
A woman walks into my studio yesterday for a consultation, and I'm thinking, why does this name sound so familiar? Sure enough, it's the one-star review lady.
She sits down and says, I'm here for my consult.
I want brows, liner, and maybe lips done.
Okay.
I proceeded with the consultation and acted like I had no idea who she was.
Meanwhile, I'm sitting there wondering if she completely forgot that she did this or what.
the consult went great and now i'm debating what to do part of me thinks i should refuse to work with her based on the review and her screaming on the phone which is why i denied her another part of me is curious to see what happens lol if i do the work and she ends up loving it in parentheses like all my clarence apparently do Do I casually bring up the review afterward? Something like, by the way, I just realized you're the person who left me that one-star review years ago.
Any chance you'd like to update it now that we've actually met? So what do I do? Would you take her as a client? Would you address the review? Or would you politely decline and avoid the potential headache? I'm genuinely curious on how other artists would handle this.
What others said.
Am I supposed to read that?

So, okay, so that's the girl asking for advice, right? So then the others are comments that I pulled what people said.
Okay, so this is what, this is other people's input.
Not the review, but the prior behavior.
Screaming on the phone, she already showed you who she is.
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