In Her Empire Era | Marketing & Business Podcast
Jun 23, 2026 · 29 min · 10 segments
This week I'm sharing a piece of feedback that stopped me in my tracks - a brand new client who not only loved the content my team delivered in their very first month, but was equally impressed by the…
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Loren TomlinsonHost
The reason I'm bringing this to the mic is because yesterday my team and I received some absolutely incredible feedback, which we are receiving more and more feedback just like this one recently.

And it is a really true testament to so, so much hard work that has gone on behind the scenes.

I want to take all of the things that we have learned, especially in the last nine months in particular, and I want to share some key learnings with you so that you can fast track your marketing growth and you can fast track your business growth so that you can learn from the things that my team and I have been doing and you can implement them for your own businesses because that's how I love to grow and I want to share that with you too.

So giving a bit of context in terms of the feedback that we received, this is a new client to set the scene for you.

They've come on board for us to take over their organic social media content and they're setting up some email automations for them.

We received feedback not long after sending it off with the most positive feedback and some really great comments and one in particular that really stood out to me.

So aside from the fact that they really loved the content, which is a true testament to How amazing of a team I have these days is that I can have the absolute pleasure of being able to onboard some amazing, amazing brands to TSC.

And I have an incredible team that keep our wheels turning behind the scenes and they pump out amazing content and great strategies and really thoughtful content.

Because as a frictional marketing team, it is our responsibility to make sure that everything is seamless and fun and easy and reflects the clients.

Because one of the One of the things that I am always telling our clients is I want every single client that comes through the doors of The Social Collective to be able to see their marketing content rolling out, but their audiences having absolutely zero awareness that we are behind the scenes.

They know we're behind the scenes, but I want them to feel like their content is so insanely authentic to them and to their brand and to their voice.

that you have no idea that there's a marketing agency behind the scenes and that in my opinion is a job well done so the piece of feedback that i really want to hone in on though is the fact that not only did they say they loved the work that we'd produced which is obviously fantastic but They commented on how seamless our systems and our processes were behind the scenes.

The reason I'm bringing this to the mic is because yesterday my team and I received some absolutely incredible feedback, which we are receiving more and more feedback just like this one recently.

And it is a really true testament to so, so much hard work that has gone on behind the scenes.

I want to take all of the things that we have learned, especially in the last nine months in particular, and I want to share some key learnings with you so that you can fast track your marketing growth and you can fast track your business growth so that you can learn from the things that my team and I have been doing and you can implement them for your own businesses because that's how I love to grow and I want to share that with you too.

So giving a bit of context in terms of the feedback that we received, this is a new client to set the scene for you.

They've come on board for us to take over their organic social media content and they're setting up some email automations for them.

We received feedback not long after sending it off with the most positive feedback and some really great comments and one in particular that really stood out to me.

So aside from the fact that they really loved the content, which is a true testament to How amazing of a team I have these days is that I can have the absolute pleasure of being able to onboard some amazing, amazing brands to TSC.

And I have an incredible team that keep our wheels turning behind the scenes and they pump out amazing content and great strategies and really thoughtful content.

Because as a frictional marketing team, it is our responsibility to make sure that everything is seamless and fun and easy and reflects the clients.

Because one of the One of the things that I am always telling our clients is I want every single client that comes through the doors of The Social Collective to be able to see their marketing content rolling out, but their audiences having absolutely zero awareness that we are behind the scenes.

They know we're behind the scenes, but I want them to feel like their content is so insanely authentic to them and to their brand and to their voice.

that you have no idea that there's a marketing agency behind the scenes and that in my opinion is a job well done so the piece of feedback that i really want to hone in on though is the fact that not only did they say they loved the work that we'd produced which is obviously fantastic but They commented on how seamless our systems and our processes were behind the scenes.
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