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In this episode, Clinton Lewis discusses emotional intelligence and the importance of responding thoughtfully instead of reacting under pressure. He offers encouragement for staying calm, gathering facts, communicating with compassion, and making responsible decisions.
**Now Available on Amazon:** In the Service of People: Principles of Dignity, Trust, and Operational Excellence in Human Services by Clinton Lewis.
A practical leadership resource for Human Services professionals, supervisors, managers, nonprofit leaders, frontline staff, and emerging leaders.
Get the Kindle eBook at:
https://a.co/d/09Zs2u0c
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