Houston Methodist’s Pletcher Says Large Technology Projects Need No More Than Two ROI Metrics Agreed With Finance

Dr. Sarah Pletcher, Chief Digital Health Officer and System Vice President, Executive Medical Director for Strategic Innovation at Houston Methodist, discusses how health systems build the business case for large technology projects. She recommends agreeing with finance on two metrics to track, explains how retention gains can count as avoided costs, and describes phased budgets that fund adoption. She also covers Houston Methodist's OR computer vision deployment.