Creating Safety for Tough Feedback

Ever hesitate before giving tough feedback, or feel your stomach drop when someone says, “I have some feedback for you”? In this episode, Chris and Mel explore why psychological safety is the foundation for productive feedback conversations and how the right approach can help people lean into feedback instead of pulling away from it. - Discover how psychological safety helps people receive feedback without feeling threatened and creates the conditions for growth. - Learn three practical techniques for delivering feedback more effectively: start with heart, exercise humility, and model curiosity. - Explore how simple shifts in language, like using “what” questions instead of “why” questions, can reduce defensiveness and encourage more productive conversations.