Jun 30, 2026 · 35 min · 12 segments
Why do so many smart organizations still feel slow, rigid, and stuck in the past? In this episode, Phil Le-Brun—former McDonald’s executive who helped modernize operations across 38,000 restaurants…
Phil Le-BrunGuestJennifer ColosimoHost
We're missing out, particularly in the knowledge economy, we're missing out on so much potential.

And then you layer on top of that, that one study says a manager only understands no more than 40% of what his or her people do.

So that manager can't even make a good decision 'cause they don't really understand how the job gets done.

We're actually, um, putting organizations in a place where, um, decisions become really, really slow for the wrong reason.
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We're missing out, particularly in the knowledge economy, we're missing out on so much potential.

And then you layer on top of that, that one study says a manager only understands no more than 40% of what his or her people do.

So that manager can't even make a good decision 'cause they don't really understand how the job gets done.

We're actually, um, putting organizations in a place where, um, decisions become really, really slow for the wrong reason.