Kaylee Felio: How to Reduce Obsolescence in Your Parts Department

**Kaylee Felio spends her days inside the numbers of parts departments, helping managers fix the one line item that quietly bleeds profit all year long.** As Sales & Marketing Manager at Parts Edge, she's talked to enough dealerships to know exactly where obsolescence problems actually come from — and why most "solved" problems aren't solved at all. Here's the uncomfortable truth this episode exposes: most dealerships think their obsolescence is "handled." It's not. It's aging. Right now. While you read this. **👉** Register for the upcoming Fixed Ops Roundtable Event **What we discuss in this episode:** - **The real number** nobody wants to say out loud, what percentage of obsolescence is actually normal, and why the industry-standard answer might not be the right target for your store - **The silent killer** behind most obsolescence: a special-order process most parts departments don't even know is broken - **The DMS trap** — how switching systems (or inheriting one from "two managers ago") can hand you a mess you don't even know you own - **Protected vs. non-protected inventory** — the distinction that trips up more dealerships than people realize - **What separates the dealerships that stay ahead of it** from the ones scrambling at year-end write-off time If you run a parts department, oversee fixed ops, or sign off on year-end write-offs without knowing exactly why they're that size, this episode will change how you look at your next inventory report. The dealerships getting this right aren't smarter. They're just paying closer attention to the things that actually move the number. Kaylee tells you what those are. Listen to the episode featuring Kaylee Felio for even more insights! **Enjoying The Fixed Ops Roundtable Podcast?** Please leave a rating and review 👇 **Apple:** https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237 **Spotify:** https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXY **Thanks, Kaylee Felio** **Connect with Ted Ings and the Fixed Ops Roundtable:** - Register for the next Fixed Ops Roundtable Event - Ted Ings on LinkedIn - Center for Performance Improvement