Five-Star Gym Reception Services Course
Eric Falardeau from McKinsey & Company joins the show to share his perspective on the biggest trends and opportunities shaping health, fitness and wellness. Drawing on McKinsey’s work with some of the world’s leading companies and investors, we explore where the industry is heading.
We discuss industry consolidation, what investors are looking for, and the growth of multi-amenity gyms, mass participation events and social wellness. Eric also shares why fitness is far from becoming a commodity, what the industry can learn from sectors like hospitality and retail, and the capabilities operators need to build now as the market matures.
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**Guest Links**
Eric Falardeau on LinkedIn
McKinsey & Company
Eric FalardeauGuest
Jack ThomasHost