Your Best Person Is About to Quit (And You Have No Idea)

Dave Crysler sits down with Greg Harrod, a 30-year manufacturing leader and Certified Working Genius facilitator, to unpack a pattern that quietly drains operations teams: the most dependable person on the floor is often the closest to burnout. Because leaders trust their best people, they keep handing them more, until reliable becomes overloaded and the resignation nobody saw coming lands on the desk. Greg and Dave dig into why it happens, the early warning signs most leaders miss, and how to redistribute ownership without lowering standards or sacrificing accountability. What You'll Discover: • Why the people you trust most are the ones you unknowingly push toward burnout • The difference between being good at the work and being energized by it, and why it matters • A simple two-question check that surfaces burnout before a resignation does • How "just because you can doesn't mean you should" reshapes the way you assign work • The early warning signs that a dependable person is running out of road • Why overload is almost always a clarity problem, not a people problem • How to redistribute work across a team without lowering standards or accountability • The story behind the Working Genius model and what it reveals about overloaded leaders • What to actually do Monday morning if you recognize one of these people on your team If you've got a go-to person who never drops the ball, this conversation is your early warning system. Greg and Dave give you the language and the questions to spot the strain before it costs you your best person. Greg's Leadership Clarity Scorecard is a ten-minute starting point you can find at leadershipclarityscorecard.com.