Sep 7, 2026 · 13 min · 7 segments
In today's episode, I talk about 3 different ways your business can cause really hard emotional labor. Although we are trained to treat the skin, we often don't have the tools to hold space for our…
Brittany HagemanHost
Okay, so we're gonna talk about the emotional strain, essentially, of being an esthetician business owner.

You know this is something you're having a hard time with if you feel so exhausted after seeing your clients.

Like, and let's say you're only seeing, like, four clients, three or four clients, or not like seven or eight.

If you're doing seven or eight clients, unless you're doing hair removal, get out.

But let's say you did four facials, which is a good, you know, it's a good, that's a good day, four facials, and you just feel so exhausted.

It's because during those appointments you maybe listen to someone's divorce story, reassured someone who was nervous and anxious about their skin, dealt with someone running late, had a client question a skincare product that you recommended, worried that the new client that you just had wouldn't rebook.

The, the list of things you have is just going in your business all the time.

So today's episode, we're gonna talk about the different areas that you can either create systems or create strategies to improve that.

The first one is the incredible personal relationships that you have with your clients that make you so connected to them that they tell you things they don't tell anybody else, maybe not even their therapist.

Those people told me that they told me things they didn't tell anybody else, which is a privilege and a responsibility and can feel very, very heavy, especially if what they tell you is very heavy.

You aren't a therapist, right? You have not been trained to deal with people's very intense life situations.

Okay, so we're gonna talk about the emotional strain, essentially, of being an esthetician business owner.

You know this is something you're having a hard time with if you feel so exhausted after seeing your clients.

Like, and let's say you're only seeing, like, four clients, three or four clients, or not like seven or eight.

If you're doing seven or eight clients, unless you're doing hair removal, get out.

But let's say you did four facials, which is a good, you know, it's a good, that's a good day, four facials, and you just feel so exhausted.

It's because during those appointments you maybe listen to someone's divorce story, reassured someone who was nervous and anxious about their skin, dealt with someone running late, had a client question a skincare product that you recommended, worried that the new client that you just had wouldn't rebook.

The, the list of things you have is just going in your business all the time.

So today's episode, we're gonna talk about the different areas that you can either create systems or create strategies to improve that.

The first one is the incredible personal relationships that you have with your clients that make you so connected to them that they tell you things they don't tell anybody else, maybe not even their therapist.

Those people told me that they told me things they didn't tell anybody else, which is a privilege and a responsibility and can feel very, very heavy, especially if what they tell you is very heavy.

You aren't a therapist, right? You have not been trained to deal with people's very intense life situations.
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