Oct 16, 2026 · 16 min · 10 segments
Age 27, Built a $230M AI Lawyer Business | Joshua Browder, DoNotPay Meet Joshua Browder, CEO of DoNotPay, a company dedicated to saving people money by assisting with tasks like contesting parking…
Joshua BrowderGuest
Some things we're 100% successful, like getting people out of a subscription, where it's not about a legal case, but it's about jumping through a hoop to solve someone's problem.
With parking tickets, it's around 50%, so we get people out of their tickets half the time, and then overall averages to around 60% across all of our different products.
In the past, when we had a template, we would send off the template to the company and the company would respond.
We wouldn't know what to do because we can't go into each response manually, but with AI, we can respond back instantly, so that's the biggest game changer for us.
For example, if our AI is trying to negotiate someone's utility bill, it will lie to get results.
It will say to the big company, "I have had five internet outages in the past few days." And while that might be successful, it creates too many problems for the user and us in terms of liability, and so we've had to build another AI, and also in the prompt we say, "Stick to the truth.
And what they've done is they fed in all of human literature, books, website, transcripts of TV programs into these AI models.
Because it's mimicking human society, of course it's going to lie and be nasty and be racist, all of the things that we see in society today.
So AI large language models will replace lawyers and accountants and therapists and all of these things where people are just typing at a computer.
The exciting thing about that is it will give the poorest people access to the same level of services as the richest in society.
My vision is for everyone one day to have a robot lawyer in their pocket fighting on their behalf.
That's previously something that y- only the rich can afford, spending $1,000 an hour.
I think ironically, computer science is not a good move at the moment because AI will actually replace engineers the first.
Some things we're 100% successful, like getting people out of a subscription, where it's not about a legal case, but it's about jumping through a hoop to solve someone's problem.
With parking tickets, it's around 50%, so we get people out of their tickets half the time, and then overall averages to around 60% across all of our different products.
In the past, when we had a template, we would send off the template to the company and the company would respond.
We wouldn't know what to do because we can't go into each response manually, but with AI, we can respond back instantly, so that's the biggest game changer for us.
For example, if our AI is trying to negotiate someone's utility bill, it will lie to get results.
It will say to the big company, "I have had five internet outages in the past few days." And while that might be successful, it creates too many problems for the user and us in terms of liability, and so we've had to build another AI, and also in the prompt we say, "Stick to the truth.
And what they've done is they fed in all of human literature, books, website, transcripts of TV programs into these AI models.
Because it's mimicking human society, of course it's going to lie and be nasty and be racist, all of the things that we see in society today.
So AI large language models will replace lawyers and accountants and therapists and all of these things where people are just typing at a computer.
The exciting thing about that is it will give the poorest people access to the same level of services as the richest in society.
My vision is for everyone one day to have a robot lawyer in their pocket fighting on their behalf.
That's previously something that y- only the rich can afford, spending $1,000 an hour.
I think ironically, computer science is not a good move at the moment because AI will actually replace engineers the first.
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