Aug 25, 2026 · 32 min · 10 segments
Kelsi Jackson, executive director of the Jackson County Tourist Development Council in Northwest Florida, built her county's entire visitor strategy around a decades-old customer service story about…
Kelsi JacksonGuest
Tisha CableHost
I want to welcome you back to the Dynamic Decisions podcast, where we explore the strategies that drive successful decision-making in the world of business and economic development.

And today, I am joined by someone who proves that you don't need a massive budget to to build a thriving tourism economy.

You need natural assets, community buy-in, and the ability to create partnerships that actually work.

She is the Executive Director of the Jackson County Tourist Development Council in Northwest Florida.

She's actually an Iowa native and an Iowa State graduate who moved to Jackson County, Florida some years ago and saw many longtime residents, you know, saw something that they might actually overlook, that Jackson County is is sitting on a world-class set of natural assets that could fuel real economic development.

Would you give us your own version of introduction and tell us all about Jackson County?
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