Jun 16, 2026 · 37 min · 9 segments
Most leadership development focuses on strategy, communication, and performance. While these skills matter, many leadership challenges persist because the real issue is operating beneath the surface…
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But even if you don't have the title of leader as a formal role, you're still leading sometimes.
And the most important person you're leading is yourself, but sometimes you're leading a group of friends to make a decision, or sometimes your spouse needs you to lead into exploring a topic, for example.
And back when I was the director of a nonprofit, my style of leading was always looking for what I couldn't see on the surface.
So during one of these one-on-ones, my program manager wanted to talk about a challenge that he had with one of the people who reported to him.
And he was frustrated, quite frankly, because he couldn't understand the behavior of this employee that reported to him.
And then when he was done, I just tipped my head and I said, Why does that bother you? So he had never been asked a question like that before, and it led to a really interesting conversation that led him to gain an insight about himself and how he led.
And he was able to switch the perspective on the incident and sort of the emotion ended up dissipating and he could make a more effective decision.
Management is sort of non-people oriented, really, or managing, making sure that people put their time card in on time.
But even if you don't have the title of leader as a formal role, you're still leading sometimes.
And the most important person you're leading is yourself, but sometimes you're leading a group of friends to make a decision, or sometimes your spouse needs you to lead into exploring a topic, for example.
And back when I was the director of a nonprofit, my style of leading was always looking for what I couldn't see on the surface.
So during one of these one-on-ones, my program manager wanted to talk about a challenge that he had with one of the people who reported to him.
And he was frustrated, quite frankly, because he couldn't understand the behavior of this employee that reported to him.
And then when he was done, I just tipped my head and I said, Why does that bother you? So he had never been asked a question like that before, and it led to a really interesting conversation that led him to gain an insight about himself and how he led.
And he was able to switch the perspective on the incident and sort of the emotion ended up dissipating and he could make a more effective decision.
Management is sort of non-people oriented, really, or managing, making sure that people put their time card in on time.
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