Oct 5, 2026 · 55 min · 16 segments
If you're tired of the feast-or-famine cycle in your interior design business, the problem may not be your pricing, your talent, or even the market. In this episode of Design Business Freedom, I'm…
Melissa GaltHost
So you're not going to like this, but word of mouth is not a marketing strategy.

When I ask a designer where their next project is coming from, I likely get a version of, oh, something always shows up.

But the truth is, is it what you want? This is exactly what makes this pillar so hard to take seriously until the year nothing shows up.

It feels optimistic, it's passive, and it hands the growth of your practice to other people's timing.

I have watched Brilliant designers with 20 years of gorgeous work sit through a terrifyingly quiet spring, not because the market vanished, but because they had never built anything that produced leads intentionally.

Three referrals arrive in one week and none arrive for the following five to seven weeks.

They come when they come, which is rarely when your calendar has room and almost always when it does not.

Your referral source is not qualifying for your investment level, for fit, or for whether this person will be a delight or an energy vampire.

Sharing your name at a dinner party, at a networking event, at a social club, at a sports event.

So you're not going to like this, but word of mouth is not a marketing strategy.

When I ask a designer where their next project is coming from, I likely get a version of, oh, something always shows up.

But the truth is, is it what you want? This is exactly what makes this pillar so hard to take seriously until the year nothing shows up.

It feels optimistic, it's passive, and it hands the growth of your practice to other people's timing.

I have watched Brilliant designers with 20 years of gorgeous work sit through a terrifyingly quiet spring, not because the market vanished, but because they had never built anything that produced leads intentionally.

Three referrals arrive in one week and none arrive for the following five to seven weeks.

They come when they come, which is rarely when your calendar has room and almost always when it does not.

Your referral source is not qualifying for your investment level, for fit, or for whether this person will be a delight or an energy vampire.

Sharing your name at a dinner party, at a networking event, at a social club, at a sports event.
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