Jul 22, 2026 · 39 min · 13 segments
In this sponsored Spotlight episode of Ctrl-Alt-Speech, host Ben Whitelaw speaks to PwC’s Dan Hays at TrustCon about the firm’s recently published…
Dan HaysGuest
Ben WhitelawHost
Mike MasnickHost
where Ben got to speak to Dan Hayes, who is the principal partner for StrategyAnd, which is a part of the PwC network.
Dan's got decades of experience working in this space, and the Outlook report is a really good overview, I think, of where the trust and safety industry is at.
One of the core themes running through, as you'll hear, is AI, but it also touches on regulatory fragmentation and the changing nature of trust and safety within companies.
where Ben got to speak to Dan Hayes, who is the principal partner for StrategyAnd, which is a part of the PwC network.
Dan's got decades of experience working in this space, and the Outlook report is a really good overview, I think, of where the trust and safety industry is at.
One of the core themes running through, as you'll hear, is AI, but it also touches on regulatory fragmentation and the changing nature of trust and safety within companies.
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