Jun 25, 2026 · 37 min · 11 segments
Why do citizens avoid using digital services that governments invest millions in? In this new episode of Code the State, we explore trust, communication, and the implementation of digital public…
Nicole GreenGuest
Alana Maria AliGuestHelen VarinkoHost[upbeat music]
This podcast is about how governments change in the digital age and about people building that change.
Today we're talking about one of the biggest paradoxes in digital government, why governments invest billions and billions into digital platforms that citizens still don't use, don't understand, or simply don't trust.
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[upbeat music]
This podcast is about how governments change in the digital age and about people building that change.
Today we're talking about one of the biggest paradoxes in digital government, why governments invest billions and billions into digital platforms that citizens still don't use, don't understand, or simply don't trust.
