Aug 11, 2026 · 31 min · 11 segments
Most leaders think they're good listeners. Most of them are wrong. And the gap between what you intend to communicate and what your team actually hears might be quietly costing you more followership…
this chapter, we're talking specifically about communication, communicating wholly.
... often is one of the best ways to explain why people misinterpret what we talk about.
So what is this, what is this chapter about to you, Jason? Uh, th- this one I feel like got into, like, a lot of, like, communication nitty-gritty stuff, uh, but I feel like-
I, I think of succinctly, uh, said leaders often focus on delivering a message, and what leaders could focus more on is the ownership of people understanding the message.
but thinking more strategically and impactfully what they're saying so it increases understanding.
It reminds me of this phrase, and, and if you're listening and watching right now, you ever, have you ever said this, "I, I know I said it, so, like, why don't they get it?"
Like, how hard is it? You're, you've probably been there as a leader, right? But what if, what if it's not...
What if the problem isn't that the other person isn't listening or they don't want to listen? I mean, it could be, but let's just as- assume it's not.
this chapter, we're talking specifically about communication, communicating wholly.
... often is one of the best ways to explain why people misinterpret what we talk about.
So what is this, what is this chapter about to you, Jason? Uh, th- this one I feel like got into, like, a lot of, like, communication nitty-gritty stuff, uh, but I feel like-
I, I think of succinctly, uh, said leaders often focus on delivering a message, and what leaders could focus more on is the ownership of people understanding the message.
but thinking more strategically and impactfully what they're saying so it increases understanding.
It reminds me of this phrase, and, and if you're listening and watching right now, you ever, have you ever said this, "I, I know I said it, so, like, why don't they get it?"
Like, how hard is it? You're, you've probably been there as a leader, right? But what if, what if it's not...
What if the problem isn't that the other person isn't listening or they don't want to listen? I mean, it could be, but let's just as- assume it's not.
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