Sep 1, 2026 · 32 min · 12 segments
You don't have to have all the answers. You just have to know the next step and have the courage to say it out loud. In this episode, Jonathan Malm and Jason Young dig into Chapter 6 of *Likable…
Yeah, if you're listening or watching right now, you're probably thinking, I have heard 50,000 chapters about good leaders communicate clearly.
Good leaders do communicate clearly, but I think our angle is slightly different and it's this.
What if clarity could be one of the ways that a leader creates safety for other people.
Like, what are you talking about? And how does clarity connect to likability? Look, if you're leading paid staff or you're leading volunteers right now, there is an enormous burden on you to communicate clearly the path that we need to travel.
Because you're trying to figure it out and you're not even quite sure what to say to the person to your right or to your left or the people around you.
What if you could feel permission in this episode not to have a burden to understand what the path looks like for five and 10 years and helping your staff with that? But what if? What if you could know enough of the path that you could partner with the person to your right or your left, the volunteer around you, whatever, to help them understand simply the next step? Because what I've discovered about leaders is this.
If you can help a leader with the next step, then you really are helping the leader find clarity.
And so I think when we unpack this chapter, when you are the leader that can come alongside a volunteer or a staff person and you can help them uncover what the next step looks like, That is you boosting your likability.
That is you like they're like, yes, you've helped them just with the next step, because I think we sometimes there's a misnomer that leaders want to know, like all of these steps, maybe.
But I find that to be on the very small side, and I don't even know how healthy that is, but where I find leaders getting stuck or stalling out.
And then once I could figure that out, then it allows me to at least begin to catch my stride to find traction and get moving.
Yeah, if you're listening or watching right now, you're probably thinking, I have heard 50,000 chapters about good leaders communicate clearly.
Good leaders do communicate clearly, but I think our angle is slightly different and it's this.
What if clarity could be one of the ways that a leader creates safety for other people.
Like, what are you talking about? And how does clarity connect to likability? Look, if you're leading paid staff or you're leading volunteers right now, there is an enormous burden on you to communicate clearly the path that we need to travel.
Because you're trying to figure it out and you're not even quite sure what to say to the person to your right or to your left or the people around you.
What if you could feel permission in this episode not to have a burden to understand what the path looks like for five and 10 years and helping your staff with that? But what if? What if you could know enough of the path that you could partner with the person to your right or your left, the volunteer around you, whatever, to help them understand simply the next step? Because what I've discovered about leaders is this.
If you can help a leader with the next step, then you really are helping the leader find clarity.
And so I think when we unpack this chapter, when you are the leader that can come alongside a volunteer or a staff person and you can help them uncover what the next step looks like, That is you boosting your likability.
That is you like they're like, yes, you've helped them just with the next step, because I think we sometimes there's a misnomer that leaders want to know, like all of these steps, maybe.
But I find that to be on the very small side, and I don't even know how healthy that is, but where I find leaders getting stuck or stalling out.
And then once I could figure that out, then it allows me to at least begin to catch my stride to find traction and get moving.
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