Oct 20, 2026 · 6 min · 6 segments
If you can’t find good technicians, can’t keep the ones you have, or you’ve ever cut training first when things got tight, this video is for you. Most owners treat training like an expense. Chad…
We have a room in our building that produces revenue for the company, and there's never a customer in it.
Our top tech program takes people who have never been in the trade and gets them ready to work.
That solves the single biggest constraint in this industry, which is finding good technicians.
Instead of fighting everyone else over the same small pool of experienced technicians, we build our own.
We run a ton of ongoing training with our existing technicians to keep refining and honing their skills.
A tech who keeps getting better delivers better service, solves more problems, and earns more trust on every call.
Some of our top performers here in the company went through our top tech training program.
They learn the skills, they then hone their skills, and then we continue to train them so that they could serve our customers.
Better trained techs mean better service, and better service means higher tickets, more repeat customers, and a reputation that markets itself.
We have a room in our building that produces revenue for the company, and there's never a customer in it.
Our top tech program takes people who have never been in the trade and gets them ready to work.
That solves the single biggest constraint in this industry, which is finding good technicians.
Instead of fighting everyone else over the same small pool of experienced technicians, we build our own.
We run a ton of ongoing training with our existing technicians to keep refining and honing their skills.
A tech who keeps getting better delivers better service, solves more problems, and earns more trust on every call.
Some of our top performers here in the company went through our top tech training program.
They learn the skills, they then hone their skills, and then we continue to train them so that they could serve our customers.
Better trained techs mean better service, and better service means higher tickets, more repeat customers, and a reputation that markets itself.
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