BJ O'NealHost
So we're talking about your team and training your team to think like you or to think like an owner.

Now, you hear that sometimes, and I know from experience in working with a lot of business owners and leaders, um, some can get nervous about that comment, but here's the reality.

And I'm gonna kind of split this up in a, in a couple of different, um, ways to consider it because if you're, if you own the business and you've ever had any frustration level of what were they thinking kind of thing, right? If you're a leader, maybe you're a CEO, you maybe don't own the business, but you're a leader, same idea.

Sometimes we-we're challenged on why did a team member do what they did or didn't do what they did, and what were they thinking? Well, a lot of it starts from are we training them to think like owners, and there's probably gonna be different levels.

If you're in the service-based industry and you own a service-based company, and, you know, you're doing a million or less in annual revenue, right? There's gonna be a reason why you want some of those team members to have a deeper level of thinking, but they're not gonna automatically think like you without you training them.

If you're a CEO of a large company, let's say you've got, I don't know, 30, 40, 50, uh, employees or more, not everybody is gonna have the same level of opportunity to think because of the, of the way that the job descriptions are delegated.

But there is going to be a number of them that you do need them to think like the owner.

The point is to have a, a, um, a level of care and a level of opportunity to truly make solid decisions, or at least if they're...

You know, if you've got a project manager, like why would they make the decisions that they're making? Are they trained to do so? That's what we're gonna talk about, um, because most owners and leaders aren't the bottleneck because they won't hand off tasks.

They're the bottleneck because no one else has been trained to think properly, okay? We cannot afford to make the mistake to, to say out loud, "I don't understand what they were thinking." Now look, there's gonna be some outliers here and there, right? Like humans are humans.

But if you're making that comment and you're not taking the time to actually train them the way that you want them to be trained, then it's an unfair, uh, thought.

"What are you, what are you doing? What are you thinking?" Well, if you've not taught them to do it any other way, well, then that is exactly what we are going to, um, expect.

So we're talking about your team and training your team to think like you or to think like an owner.

Now, you hear that sometimes, and I know from experience in working with a lot of business owners and leaders, um, some can get nervous about that comment, but here's the reality.

And I'm gonna kind of split this up in a, in a couple of different, um, ways to consider it because if you're, if you own the business and you've ever had any frustration level of what were they thinking kind of thing, right? If you're a leader, maybe you're a CEO, you maybe don't own the business, but you're a leader, same idea.

Sometimes we-we're challenged on why did a team member do what they did or didn't do what they did, and what were they thinking? Well, a lot of it starts from are we training them to think like owners, and there's probably gonna be different levels.

If you're in the service-based industry and you own a service-based company, and, you know, you're doing a million or less in annual revenue, right? There's gonna be a reason why you want some of those team members to have a deeper level of thinking, but they're not gonna automatically think like you without you training them.

If you're a CEO of a large company, let's say you've got, I don't know, 30, 40, 50, uh, employees or more, not everybody is gonna have the same level of opportunity to think because of the, of the way that the job descriptions are delegated.

But there is going to be a number of them that you do need them to think like the owner.

The point is to have a, a, um, a level of care and a level of opportunity to truly make solid decisions, or at least if they're...

You know, if you've got a project manager, like why would they make the decisions that they're making? Are they trained to do so? That's what we're gonna talk about, um, because most owners and leaders aren't the bottleneck because they won't hand off tasks.

They're the bottleneck because no one else has been trained to think properly, okay? We cannot afford to make the mistake to, to say out loud, "I don't understand what they were thinking." Now look, there's gonna be some outliers here and there, right? Like humans are humans.

But if you're making that comment and you're not taking the time to actually train them the way that you want them to be trained, then it's an unfair, uh, thought.

"What are you, what are you doing? What are you thinking?" Well, if you've not taught them to do it any other way, well, then that is exactly what we are going to, um, expect.
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