Go beyond the slides and behind the scenes at Baha Bay with General Manager Melissa Lockwood. In this episode of *Beyond the Stay*, Melissa shares what it takes to operate Baha Mar’s luxury water park, from leading a 270-person team to creating memorable experiences for guests of all ages. Discover must-try attractions, relaxing escapes, family favorites, and the people who bring the Baha Bay experience to life every day.
**Highlights**
(00:27) Welcome to Baha Bay
(01:37) Melissa’s Journey
(04:39) Behind the Scenes Teams
(07:58) Luxury Waterpark Vibe
(09:30) Must Do Attractions
(16:49) Plan the Perfect Day
(21:03) Summer Splashdown Deals
(21:39) Why Locals Love It
(23:25) New Animal Encounters
(26:31) Crowds and Park Flow
(27:20) Safety Training Culture
(29:30) Hiring for Hospitality
(30:46) Weather Challenges and Guest Tips
(35:26) Future Events
**Links:**
**Baha Bay:** bahabay.com
**Instagram:** @studiobahamar
**Facebook:** The Studio at Baha Mar
Anastacia PalaciosHost