Aug 18, 2026 · 1 hr 23 min · 13 segments
Bookkeepers often underestimate just how much value they bring to their clients. In this episode of **Behind the Books**, we're joined by **David Morrison**, New Zealand Market Lead for COUNT and a…
David MorrisonGuestSandyHostKenHostIt's actually...
It's crazy to think about that mindset, mindset change, um, 'cause at that same CA firm I worked at...
I'm g- I'm good for the stories today.
Here we go.
I worked there for so many years, and I loved that job, but I had my first baby, and she was-
Yes, you were
... she was a, a tiny terror.
Like, she was a terrible baby.
Like, she did not sleep.
It was very exhausting.
Um, and when it came time for my maternity leave to end, I actually asked if I could work from home.
And I got told no, because it was critical that I was in the office.
Fast-forward two years, right? COVID happened, and everyone was working from home.
[laughs] Like, yeah.
Yeah.
And then, like, so much of that evolved though as well, because when I was there, I mean, we talk, we've talked about this I think in every podcast we've done, Ken, but the shoebox of receipts.
Like, you know, it was, "You can't work from home.
You need to be in the office."
Yeah.
"The shoebox of receipts needs to come in," and, you know, "It needs to be done this way," because, you know...
Oh, that remi- like, reminds me of that- There's this really cool change management book called "Who Moved My Cheese?" I don't know if you've ever heard of it.
It kind of feels like that, eh? Like, this is the way we do it.
Oh, someone's asking to work from home, they can't do that 'cause you need to be in the office.
Like, COVID changed the mindset of these, oh, I don't know, like, you don't wanna be rude, but, like, these, the old thinkers.
It's actually...
It's crazy to think about that mindset, mindset change, um, 'cause at that same CA firm I worked at...
I'm g- I'm good for the stories today.
Here we go.
I worked there for so many years, and I loved that job, but I had my first baby, and she was-
Yes, you were
... she was a, a tiny terror.
Like, she was a terrible baby.
Like, she did not sleep.
It was very exhausting.
Um, and when it came time for my maternity leave to end, I actually asked if I could work from home.
And I got told no, because it was critical that I was in the office.
Fast-forward two years, right? COVID happened, and everyone was working from home.
[laughs] Like, yeah.
Yeah.
And then, like, so much of that evolved though as well, because when I was there, I mean, we talk, we've talked about this I think in every podcast we've done, Ken, but the shoebox of receipts.
Like, you know, it was, "You can't work from home.
You need to be in the office."
Yeah.
"The shoebox of receipts needs to come in," and, you know, "It needs to be done this way," because, you know...
Oh, that remi- like, reminds me of that- There's this really cool change management book called "Who Moved My Cheese?" I don't know if you've ever heard of it.
It kind of feels like that, eh? Like, this is the way we do it.
Oh, someone's asking to work from home, they can't do that 'cause you need to be in the office.
Like, COVID changed the mindset of these, oh, I don't know, like, you don't wanna be rude, but, like, these, the old thinkers.
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