Jun 5, 2026 · 22 min · 10 segments
In this episode of As the Drum Turns, Jeff & Lora begin developing a vision for a fully unified SRM, and how everyone plays a part in serving both internal and external customers.
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Got to catch up with Frank and his, uh, entire team there, and it was good.
Last time Zach and I were there, it was about, you know, zero degrees, so it was much, much nicer, uh, this time around, so that was, that was good.
Uh, and you know, I'm, I'm proud of the, proud of the efforts that, that Frank and his team are, are making.
Uh, we, we really bought some, some rough stuff, uh, with some of those acquisi- acquisitions that we made.
And, um, you know, they've done a good job of getting turn around, starting to look more and more like SR&M.
We still got a ways to go, but our, some of our DMs, they're doing a great job.
I didn't get to see the others, but you know, all in all, I, I like what I, like what I've seen.
We still got some service, uh, issues that we gotta continue to, to address, and just, just issues in general.
But you know, when you acquire companies, it doesn't all get fixed overnight, and we just gotta make sure we got the right people in the right seats, and I think, I think Frank's got it in him to go get after it.
If he doesn't, he'll tell you that he does, so that makes me feel good anyway.
Got to catch up with Frank and his, uh, entire team there, and it was good.
Last time Zach and I were there, it was about, you know, zero degrees, so it was much, much nicer, uh, this time around, so that was, that was good.
Uh, and you know, I'm, I'm proud of the, proud of the efforts that, that Frank and his team are, are making.
Uh, we, we really bought some, some rough stuff, uh, with some of those acquisi- acquisitions that we made.
And, um, you know, they've done a good job of getting turn around, starting to look more and more like SR&M.
We still got a ways to go, but our, some of our DMs, they're doing a great job.
I didn't get to see the others, but you know, all in all, I, I like what I, like what I've seen.
We still got some service, uh, issues that we gotta continue to, to address, and just, just issues in general.
But you know, when you acquire companies, it doesn't all get fixed overnight, and we just gotta make sure we got the right people in the right seats, and I think, I think Frank's got it in him to go get after it.
If he doesn't, he'll tell you that he does, so that makes me feel good anyway.
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