Building an Employee Appreciation Culture That Actually Sticks (with Melanie Bazile)

Of course.

Thanks for having me.

I would love to start with you sharing a little bit of your story with our listeners, Melanie.

Tell us about you, what you do, and how appreciation fits into this.

Well, so you mentioned we provide services to people with intellectual and developmental disabilities, and everyone that we support lives in their own home in their community.

And, uh, Compass has been around, we're celebrating our 30th anniversary this year.

Awesome.

And my role as director of innovation and expansion is really just looking at, how do we keep doing the next best thing? And, um, all of our services, all of our folks really dive into excellence, and they work very hard.

We have people that are working in the field directly with people in their homes, and then we have a large layer of leadership that are then doing all of the behind the scenes.

And of course, engagement and retention are the two most important things to making sure that those services are excellent.

So part of my role is looking at where we can find some pilots and the space to keep doing that better, and finding out really what the keys are to being here another 30 years.

So, uh, that's, uh, the fun part of my job.