Aug 6, 2026 · 59 min · 9 segments
Most people think therapy means talking about your past for years. But what if that's not always true? In this episode, Dr. Kibby is joined by clinical psychologist Dr. Chandler Chang, founder of…
Chandler ChangGuest
Kibby McMahonHost
What was your, like, you know, you're talking about years and years ago being an innovator with a website.
We're like, remember when they thought ChatGPT was like mind blowing? Now we have like...
But what was it like for you to start to innovate? What was it like for you to build Therapy Lab and start to do something new? Was it easy? Was it hard? Did people have backlash or questions? What were the biggest challenges in that journey? I think
it will never cease to be challenging to start and continue to grow a company that's doing something that is different and has not been done before.
I think it's tricky in behavioral health and mental health because of the influence of insurance and the entities that
And we are private pay because we are buildings very intentionally for what we think clients need.
So, but, but real talk, like what have been the things that have been hard for I think my strength as a leader and as a CEO is just, I love the vision that we're headed towards.
I get impatient because I want to build everything all at once, but I've also learned like, okay, piece by piece, what feature do we need next? What feature will our clients love? What feature will our providers love? It turns out that that is a really wonderful way to develop slowly, to develop this platform slowly.
Although I'd love to magic wand and just tomorrow have the platform exactly how I want it.
you give an example of like the features that you've built or things that you've built for your clients or patients?
Do people pick a plan themselves or do they do that with a therapist? I would love for people to be able, this is an example.
I would love for people to be able to describe their life experiences and to describe what they're concerned about and to have an automated experience where it says, oh, you should do therapy for five or six weeks.
And this is what, these are the interventions that your therapist should focus on based on your presenting.
And there is evidence that, I mean, different people have different responses to different sequences of intervention.
What was your, like, you know, you're talking about years and years ago being an innovator with a website.
We're like, remember when they thought ChatGPT was like mind blowing? Now we have like...
But what was it like for you to start to innovate? What was it like for you to build Therapy Lab and start to do something new? Was it easy? Was it hard? Did people have backlash or questions? What were the biggest challenges in that journey? I think
it will never cease to be challenging to start and continue to grow a company that's doing something that is different and has not been done before.
I think it's tricky in behavioral health and mental health because of the influence of insurance and the entities that
And we are private pay because we are buildings very intentionally for what we think clients need.
So, but, but real talk, like what have been the things that have been hard for I think my strength as a leader and as a CEO is just, I love the vision that we're headed towards.
I get impatient because I want to build everything all at once, but I've also learned like, okay, piece by piece, what feature do we need next? What feature will our clients love? What feature will our providers love? It turns out that that is a really wonderful way to develop slowly, to develop this platform slowly.
Although I'd love to magic wand and just tomorrow have the platform exactly how I want it.
you give an example of like the features that you've built or things that you've built for your clients or patients?
Do people pick a plan themselves or do they do that with a therapist? I would love for people to be able, this is an example.
I would love for people to be able to describe their life experiences and to describe what they're concerned about and to have an automated experience where it says, oh, you should do therapy for five or six weeks.
And this is what, these are the interventions that your therapist should focus on based on your presenting.
And there is evidence that, I mean, different people have different responses to different sequences of intervention.
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