Sep 9, 2026 · 30 min · 6 segments
Can one coaching session make a difference to leaders? - What if just one coaching session could change how someone sees themselves as a leader—or even change the direction of their career? - In this…
Rachael PalmerGuest
Gerald VanderpuyeGuest
Andry McFarlaneHost
And so my last question to both of you, um, Gerald, just to start you off, um, what tip or i- insight would you offer to, um, an entrepreneur or leader or CEO with maybe a volunteer staff team or a staff team who wants to use coaching in some way, team coaching, a one-off coaching session, but who wants to support their staff with any kind of coaching? What tip or idea would you offer?

I think one of the things that I've been lucky with here in this organization is, um, most people that have joined have joined, um, primarily because we're values driven, right? And so when you ...

Every day, right? And so it's just you really notice everybody's strengths [laughs] if you just, just keep, just watch, right? And yeah, Rachel is, uh, an effortless leader, right, to the point where she doesn't even recognize she's leading, right? Um, because nobody feels like she's leading them, right, which for me is my favorite leaders, right? They, um, my favorite leadership quote is, is to get everything done by doing nothing, right? Or at least it seems like you've done nothing, and it's, that's how she rolls.

And it is just, a- and that's because she's, like she said, she's honest, transparent, highly intelligent emotionally and recognizes people and all of that.

And I think, um, as a leader myself, and to answer your question, my role is to make everybody here better to make my job easier, right?

And so my jo- Uh, and so the tip I would give to anyone who's an entrepreneur is your job is to look after the people, not the business, right?

Right? And if you look after the people, the people will look after the business.

And so what is the best way of looking after people is helping them go from 70% of themselves to 90% of themselves, and that's what coaching is for.

It's just like our potential increases, our capacity to be at our best increases.

It takes openness and trust in your staff to, uh, uh, help your staff develop their talent in themselves, actually.

Not every leader has the, "I feel safe enough to let my team thrive." Some people have like, "I'm scared.

And so my last question to both of you, um, Gerald, just to start you off, um, what tip or i- insight would you offer to, um, an entrepreneur or leader or CEO with maybe a volunteer staff team or a staff team who wants to use coaching in some way, team coaching, a one-off coaching session, but who wants to support their staff with any kind of coaching? What tip or idea would you offer?

I think one of the things that I've been lucky with here in this organization is, um, most people that have joined have joined, um, primarily because we're values driven, right? And so when you ...

Every day, right? And so it's just you really notice everybody's strengths [laughs] if you just, just keep, just watch, right? And yeah, Rachel is, uh, an effortless leader, right, to the point where she doesn't even recognize she's leading, right? Um, because nobody feels like she's leading them, right, which for me is my favorite leaders, right? They, um, my favorite leadership quote is, is to get everything done by doing nothing, right? Or at least it seems like you've done nothing, and it's, that's how she rolls.

And it is just, a- and that's because she's, like she said, she's honest, transparent, highly intelligent emotionally and recognizes people and all of that.

And I think, um, as a leader myself, and to answer your question, my role is to make everybody here better to make my job easier, right?

And so my jo- Uh, and so the tip I would give to anyone who's an entrepreneur is your job is to look after the people, not the business, right?

Right? And if you look after the people, the people will look after the business.

And so what is the best way of looking after people is helping them go from 70% of themselves to 90% of themselves, and that's what coaching is for.

It's just like our potential increases, our capacity to be at our best increases.

It takes openness and trust in your staff to, uh, uh, help your staff develop their talent in themselves, actually.

Not every leader has the, "I feel safe enough to let my team thrive." Some people have like, "I'm scared.
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