So we'll get straight to it.

Much appreciated.

So yeah, I've been working with Rebuild Stronger for over six years now.

John brought me on when I was fresh out of undergrad, mentored me since, and now we've grown into an online business that actually ended up opening a gym, kind of the opposite of what most people do.

Most people open a gym and then do the online.

We were thankfully able to use the online to support the gym and just got into a really new big spot.

Something important that I found true in both environments is the client experience that ultimately leads to client retention.

He talks about setting expectations and meeting them, but your perspective is really focused, it seems like, on aligning who you are with who your clients are.