Virtual team

I don't want to do that.

I'm happy to see my team in person sometimes if they're a remote team.

And so, like, my opinion is to treat everybody like an adult.

I have a lot of respect for everybody I work with.

I wanted to say you had added in, like, obviously people are, you know, the biggest either problem or winning factor.

And with that, I know that especially in today, it's something I've heard from a lot of leaders where they say, you know, your talent is your most kind of important asset that you have at a company.

And you guys have managed to build, you know, high-performing remote teams.

So, you know, obviously not being able to be that close and you've had some challenges in your path that you've been able to overcome.

没错。

...呃，成立一条team 啦 [笑]。然后呢，就，呃，去，就是做一些AI agent的分-分工的工作啦，包括，呃，有些，呃，产品经理啦，有CEO啦，又[笑]，又有些tech的人啦，有marketing的人啦，有designer啦，那么一个virtual team，不同的AI agent怎样自己在那儿聊天，自己在那儿分配工作，去完成一些任务这样啰。那么，呃，那晚也有很多朋友问，呃，因为我都有播到一段，就是描述我要解决什么问题的一段影片这样的，那么都是用AI做出来啦。那么都有些朋友，哎，很有兴趣想知怎样制作这些影片 [笑]。是，就是最近我们又是，呃，在那个，呃，每-每个星期的podcast都有个宣传片啦，那么也都好多，好多朋友问，喂，怎么弄的啊？那么我就看看有没有机会，又就是开一个session啊，又示范一下-

嗯。

...整个流程是怎么做啦。

I'm Sharon Ravitch.

I'm faculty at the Graduate School of Education, and it's my delight to be here with Dr. Karen Bicking today, who is the head of talent management at CompoSecure and who wrote a chapter in this book that is called The Emotionally Intelligent Organization: Trust, Conflict, and Connection in Virtual Teams.

Karen, I'm so happy that you're here.

Your chapter is such an important one in our recent book, Leaders as Architects of Change: Designing Organizations for Connection and Resilience in Times of Uncertainty, a book that you know I co-edited with Dr. Raghu Krishnamurti, with chapters from yourself and six other of our executive doctoral program members who are leaders of industry.

Thank you so much for being here, and I'm just so excited to have this conversation with you today.

So to begin, I'd love for you to talk to us a little bit about what drew you to emotional intelligence on virtual teams.

Sharon, thank you so much for having me today, and I'm excited to talk with you about this research and the chapter.

We go way back on it, so it's great to reconnect on it.

Super excited.

We've been collaborating for several years now, ever since we discovered the services that you're offering to the design professionals in terms of outsourcing, remote teams, remote workers, which is just going to continue to grow as a way to get architectural work done.

And there's so many advantages.

There's also disadvantages.