Velia Carboni
Former chief technology officer of VF
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Search complete. 1 mention across 1 episode found for "Velia Carboni".
Sep 28, 2026
Paris ChildressHOST
AI agents now handle roughly twenty thousand SharkNinja customer chats every week.
Paris ChildressHOST
SharkNinja CIO Velia Carboni told Diginomica that Salesforce Agentforce agents now handle around twenty thousand customer chats per week.
Paris ChildressHOST
The deployment spans shopping and post-purchase experiences that include product selection, QR code setup assistance, replacement parts lookup, and other service interactions.
Paris ChildressHOST
SharkNinja rolled its Salesforce Commerce data in Agent Stack globally following a roughly nine-month rebuild.