UserTesting
Companywww.usertesting.com
12
MENTIONS
6
EPISODES
4
PODCASTS
Search complete. 12 mentions across 6 episodes found for "UserTesting".
Oct 20, 2026
#193 - AI won't make you a better UX researcher unless you do the hard work
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0:52Nathan IsaacsHOST
Welcome to the Awkward Silences podcast.
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0:54Nathan IsaacsHOST
I'm Nathan Isaacs, Principal Content Marketing Manager here at UserTesting.
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0:58Nathan IsaacsHOST
And joining us today as host is Leah Hogan, a Principal Experience Research Consultant, also here at UserTesting.
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1:05Nathan IsaacsHOST
Hi there, Leah.
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1:06Nathan IsaacsHOST
Hey.
The Koolaid Factor (Milestones in Dysfunction, Part 5)
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12:04Darren HoodHOST
But if you look at the history of UX, there's always a new tool.
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12:09Darren HoodHOST
I said last week, there was a day when there was no usertesting.com.
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12:13Darren HoodHOST
There was no UserZoom.
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12:14Darren HoodHOST
There was no UX Tweet.
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12:28Darren HoodHOST
We put all the data in Excel.
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12:30Darren HoodHOST
We put all of our notes in Word or whatever word processing tool you were using.
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12:36Darren HoodHOST
When the tool came along, when usertesting.com came along, did our work change at the core? No, it did not.
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12:45Darren HoodHOST
The way that we delivered on the work and the way we executed the work may have changed just a little bit, but at the core, at its core, the work did not change.
How to build AI customer research workflows without losing the human touch
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0:28Nathan IsaacsHOST
Enjoy the show.
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0:29speaker_1NARRATOR
Welcome to Insights Unlocked, an original podcast from UserTesting, where we bring you candid conversations and stories with the thinkers, doers, and builders behind some of the most successful digital products and experiences in the world, from concept to execution.
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0:48Nathan IsaacsHOST
Welcome to the Insights Unlocked podcast.
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0:50Nathan IsaacsHOST
I'm Nathan Isaacs, Principal Content Marketing Manager at UserTesting.
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0:53Nathan IsaacsHOST
And our guest today is Caitlin Sullivan.
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0:56Nathan IsaacsHOST
Caitlin is the founder of AI Customer Research, where she helps product design and research teams build AI-powered customer discovery workflows that they can actually trust.
36 MINS LATER
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37:06speaker_1NARRATOR
If you haven't already, don't forget to follow us on Apple Podcasts, Spotify, Overcast, or Google Play, so you never miss an episode.
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37:15speaker_1NARRATOR
And if you enjoyed today's show, please share it with a friend or leave us a rating and review on Apple Podcasts.
Ethical Leadership
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21:59Pavitra TandonGUEST
You may be using BI in some other company.
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22:04Pavitra TandonGUEST
You may use UserZoom in one company, but UserTesting.com in another company.
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22:09Pavitra TandonGUEST
You don't know.
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22:11Pavitra TandonGUEST
Why not just go out You will learn on the job.
What great product managers do differently in the age of AI
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0:45Nathan IsaacsHOST
Welcome to the Insights Unlocked podcast.
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0:47Nathan IsaacsHOST
I'm Nathan Isaacs, Principal Content Marketing Manager here at UserTesting.
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0:51Nathan IsaacsHOST
And joining us today as host is Mike Mace, Director of Solution Marketing at UserTesting.
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0:57Nathan IsaacsHOST
Welcome back to the show, Mike.
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0:59Nathan IsaacsHOST
Thanks very much, Nathan.
A New Name for What’s Next
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0:46Nathan IsaacsHOST
Welcome to the Insights Unlocked podcast.
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0:48Nathan IsaacsHOST
I'm Nathan Isaacs, Principal Content Marketing Manager here at UserTesting.
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0:52Nathan IsaacsHOST
Today, we have a special episode and some big news to talk about.
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0:56Nathan IsaacsHOST
For more than two decades, UserTesting has helped organizations understand the people using the products and experiences they build.
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1:04Nathan IsaacsHOST
Today, the company is announcing a new chapter, including a new company name and an expanded focus on the role human intelligence will play in an AI-enabled world.
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1:14Nathan IsaacsHOST
Joining me to talk about what's changing, why it's happening now, and what it means for customers and the broader research community are User Testing's CEO, Eric Johnson, and Chief Marketing Officer, Johan Reed.