Tribal knowledge
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Search complete. 30 mentions across 8 episodes found for "Tribal knowledge".
Nov 5, 2026
Sam D’ArcHOST
yes yeah
Justin BuzzellGUEST
that's what i said it started out as tribal knowledge this one day i delivered a car to that one state i'm pretty sure that's how we do it
Sam D’ArcHOST
even though it was five years ago right exactly
Justin BuzzellGUEST
right no it's yeah this takes this takes the guesswork guesswork out of it really does so
Scott ChristensenHOST
Spot on.
Scott ChristensenHOST
But it's still the same point, though, right? Is it's like, how do you get that tribal knowledge? Because you nailed it the other part with, we have a crisis, I think, in OT coming.
Scott ChristensenHOST
How much tribal knowledge is retiring out over the next five years? Almost every plan I go to is- Mm hmm.
Scott ChristensenHOST
Yeah.
Scott ChristensenHOST
I mean, it's it's it's a problem because every time I go to a plant, I literally will ask, hey, who's who's the guy threatened to quit every year, retire every year? But it's always pushed off one more year.
Zain AbiddinHOST
How to build tribal knowledge AI can't download.
Zain AbiddinHOST
Welcome back.
Zain AbiddinHOST
I'm Zain Abiddin, founder of GrowthPad.
Zain AbiddinHOST
And today we're talking about what I believe will become one of the most important competitive advantage in the AI era, tribal knowledge.
Zain AbiddinHOST
Here's the question that I want you to think about.
Zain AbiddinHOST
If your competitors had access to the same AI models, the same publicly available information, and even very similar products, what would make your business different? My argument is that one of the most important advantages should be what your company has learned through actual operating.
Zain AbiddinHOST
And then I'll introduce you to a practical framework that you can use whether you're starting your first customer or you're already operating a large business.
Zain AbiddinHOST
So this is part of the fourth component of the Moat framework I've been teaching at GrowthPad.
Andrew SwerdlowGUEST
People leave the company.
Andrew SwerdlowGUEST
Tribal knowledge leaves.
Andrew SwerdlowGUEST
Now there's a way to programmatically encapsulate those learnings into something that gets injected into every code review.
Andrew SwerdlowGUEST
And that's something that's an entirely new capability for us.
Agata LewkowskaHOST
And what I can add to this, many organizations lost experienced operators through even retirement, restructuring, or even labor market movement.
Agata LewkowskaHOST
And suddenly this tribal knowledge is disappearing, yes? Now companies are rediscovering that standardized knowledge transfer is actually a strategic capability.
Christopher ScottHOST
If I had to summarize TWY in one sentence, I would say this.
Christopher ScottHOST
TWY transforms training from an HR activity into a process stability system.
Mike MorenHOST
There are parts of it that AI could drive successfully.
Mike MorenHOST
But again, the outcome needs to be reviewed based on your tribal knowledge, your corporate knowledge, your experience.
Mike MorenHOST
So a little of both, but not all of one.
Jonathan CageHOST
What do you think, Jonathan? Well, I'm going to kind of go old school on this.
35 MINS LATER
Jonathan CageHOST
So I think that, yeah, there's vulnerability on positions and things like that, but there's also complementary opportunities.
Mike MorenHOST
For sure.
Mike MorenHOST
We have a colleague who has been a guest on this show whose business venture is to capture tribal knowledge, i.e. to take those senior people's roles and information and make sure that they are qualified and quantified in a repository so that it can be used when that person leaves or leaves Yes.
Mike MorenHOST
And I keep thinking about how useful it is and how scary that is.
Dora BoussiasGUEST
It doesn't know things that people have in their heads.
Dora BoussiasGUEST
I call it head of data or tribal knowledge.
Dora BoussiasGUEST
I mean, especially because we're under so much pressure, the first thing that goes in my experience 30 years in corporate is, Yeah, we're not doing that good a job of documenting things.
Dora BoussiasGUEST
So yes, AI did what it did based on that documentation, but that documentation was incomplete.
Dora BoussiasGUEST
So they brought back, that's where the Bloomberg article was bringing back the gray beard engineers, the engineers that had a lot of experience.
Dora BoussiasGUEST
And what they did, they paired them with younger engineers.
Dora BoussiasGUEST
They brought in the head of data, as I call it, the tribal knowledge.
Dora BoussiasGUEST
They, Quality started going up.
Walker D ReynoldsHOST
Okay? And that's why knowledge graphs are so important.
Walker D ReynoldsHOST
Because when you ask the what is going on question or why is that thing going on or how do I fix that problem, you need the meaning of the relationships You need the things that human beings generally reason through based on tribal knowledge.
Walker D ReynoldsHOST
You need that.
Walker D ReynoldsHOST
You're really trying to create a digital version of tribal knowledge, but it's through mapping the meaning of all the relationships.
Walker D ReynoldsHOST
You have to start with all the relationships.
Walker D ReynoldsHOST
If that's the case, how does Atlas...
9 MINS LATER
Jeff KnepperGUEST
I need to deliver it in 14 days.
Jeff KnepperGUEST
It's using Tina's 15 years of know-how, her process, her SOP, based on the situation at hand, to make recommendations instead of me calling Tina at 7 o'clock at night while she's at home with her family.