Transit police

So we're really lucky.

We are the only Canadian public transportation agency that has our own transit police agency.

And we are incredibly lucky for that.

So they had insight into the security world.

So touch points there, touch points between our communications people and the communications people with the city of Vancouver or other entities.

Touch points with how do we connect people when a traveler is coming from one area to another, how do you connect? How do you create wayfinding? So lots of touch points with Destination BC, Destination Vancouver, working with the airport to say, how are we going to help people that have never been on our system before, may only be here for a few days to come and watch a match, and how do they actually traverse through our system safely and have a great experience with that?

That's definitely a unique vantage point that TransLink has with its own transit police.

Emergency management is built kind of around preparing for situations where you don't know or you don't have the perfect information, right? How does that change the way you plan compared to to maybe a conventional project management approach or program management approach of this scale? Is it kind of working through different case studies or other experience of similar type? What did it mean for you?

Yes, Gavin.

So Tramell, he also directly manages key operating divisions including fleet and facilities, safety, transit police, and training and system security at VIA Metropolitan Transit.

He also serves as the agency's chief safety officer and incident commander for emergency management response, and he began his career at the agency as a bus operator in 1990.

So he has seen, obviously, v- various incidents throughout his career, and the, the agency just installed these new high definition camera on these buses, and w- we're very open with the public about how these cameras are going to be installed to help riders feel safer.

It, it, it is.

And, you know, and, and, you know, there's pluses and minuses to that, but for us, um, as long as it's in the effort of, of safety, um, you know, we, we see a lot that's going on.

We have people who show up to our transit police officers, you know, wanting to show video footage or content, or they want to upload themselves.

We've seen cases where they will, uh, share that information on their own social media channels, um, and someone gets identified by it.