The Black Swan Group

But it's funny what people will tell themselves.

After I retired, I have been fortunate enough to work with the Black Swan Group, which is a company founded by Chris Voss, who wrote the book Never Split the Difference.

He was the international crisis negotiator for the FBI, and he's been to Harvard Business School.

So we teach business negotiation based on hostage negotiation.

that that's why he didn't want to get caught

yeah

that would make sense so i didn't realize that black swan group by the way um I don't think anybody told me that you guys use the skills that you do with crisis negotiation for business negotiation.

That's brilliant.

I get chills all the time, man, because, uh, and I'm gonna look at the camera directly and say this.

If you've never read Never Split the Difference, if you haven't picked up Fight Less, Win More, if you haven't looked at th- the Black Swan group, like you totally need to because I'm gonna call it the stuff, but the lessons work, right? You have to be willing, you have to be willing to let go of ego.

You have to be willing to let go of the way you think things should go, but if you embrace it- Dude, it works, and I'm living proof of that, man

Mm-hmm

Don Fieselman spent more than 25 years in law enforcement and was a leader and instructor with the Las Vegas Metro Police Department Crisis Negotiation Team.

He's trained local, state, and federal personnel, continues to teach at Crisis Negotiation School, and today works as a negotiation coach with the Black Swan Group.

He's also an active cold case homicide investigator.

Well, Don, what a background.

He's a professor and has been a professor at Harvard Law, Georgetown University, and other institutions of higher learning.

He's the founder and CEO of the Black Swan Group, and he and his team have a master class, which was excellent, all about the Black Swan Method.

Mr. Ross, welcome to the studio.

David, thank you for having me on.