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Tamara Laine
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Jul 4, 2026
EP 44: Human-Centered Credit - Building Explainable AI for Lending in an Agentic World
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Sam DayHOST
What's the connective thread? And was there a specific moment, maybe reporting on AI ethics at companies like Amazon or hitting your own wall as a gig worker who couldn't get a credit card despite a six-figure income that convinced you to start MPW?

Tamara LaineGUEST
I mean, the answer is yes to all of that, but I should give a little bit more explanation.

Tamara LaineGUEST
So, you know, I often get asked the question, I don't have a linear journey into becoming a fintech founder.

Tamara LaineGUEST
And that's good, right? If we had people solving problems from inside institutions all the time for the majority of the economy, society, then you would never have disruption and you would never have answers that are solving a problem that people actually face.

Sam DayHOST
What specifically is broken in how FICO and Duro-based models read someone's financial behavior, and what does NPWR see that they don't?
Finally, Financial Tools That Get How You Actually Work – with Tamara Laine
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11:34

Michal McCrackenHOST
So why, how did you come up with it? Like what was, what's the story behind it?

Tamara LaineGUEST
So you gave a great introduction, but I started my career as an investigative journalist and I did that for about 15 years.

Tamara LaineGUEST
And one of the things I did as an investigative journalist was obviously dig into hard problems and be able to synthesize them in a quick and easy way to tell the public about it, right? And that was probably one of the best skill sets that I ever learned for becoming a founder.

Tamara LaineGUEST
Because as I moved out of the news and leaned into technology and building companies, that skill set came with me of being able to identify problems, synthesize them, do market research, right? And in journalism, it's just talking to people.
8 MINS LATER

Michal McCrackenHOST
How are you managing your own behavior within this? Like, are you, what do you do? Do you know what I mean? Like, what do you do to kind of balance out the stress and the pressure with, yeah, how do you balance that out?