
Stephen J. Yalof
CEO of Tanger Factory Outlet Centers
9
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Aug 25, 2026
11AM Hour: Nova Scotia Premier on Trade War, The AI & Quantum Trade & Tanger CEO on the Consumer 8/25/26
32:37
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Stephen YalofGUEST
I mean, there are a number of things are happening in the movie theaters too.

Stephen YalofGUEST
I mean, first of all, now movies are just in theater, which is a new thing that we're seeing in the last couple of years, when streaming and theaters were open, movies were opening at the same time.

Stephen YalofGUEST
But more importantly, when, uh, Odyssey as an example shot on 70 mil- uh, 70 millimeter IMAX, hard to find tickets.
What’s Next for the Consumer… And Metals and Materials Surge 8/5/26
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Stephen YalofGUEST
But early back to school is a big part of the promotions for us, and it's there because that's, the customer wants to get back.

Stephen YalofGUEST
And the thing about our outlet channel, you know, we like to say that outlet is, you know, that's Tanger's shopping holiday.

Dan NathanPANELIST
When you look around and you hear all the trepidation about inflation and the way the Fed is kind of positioning against it, does that resonate with you? Like if, you know, a- and I'm not, I mean, I guess I'm asking you to put your macro strategist on a little bit from what you're seeing relative to what some of the worries are out there as it relates to inflation.
173. Create a Customer Experience People Love with Stephen Yalof
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Seth DeckmanHOST
Now, are there additional things that you've learned about community and those activations that have brought people together that have surprised you?

Stephen YalofGUEST
Well, there's definitely going to be stores that are not going to reopen pandemic wiped.

Stephen YalofGUEST
A lot of that real, a lot of those retail stores literally off the map gone overnight, essentially.

Stephen YalofGUEST
Um, And then another dynamic that was happening, so you would say, wow, that's a real challenge.
9 MINS LATER
Can the Market Rally Continue and How Bots Are Winning the Prediction Markets 5/1/26
34:37

Stephen YalofGUEST
And, you know, the athleisure business, and we know what's happening with some of the athleisure brands that had, you know, great success in the last few years, but now all of a sudden the brands like Aerie.
Tanger (SKT) CEO: ‘Aspirational Consumer’ Driving Retail Resurgence
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1:44
But I'm just wondering, you know, as we talk about people trading down value hungry consumers looking for that bargain, What sort of consumer trends have you seen specifically this year?

Stephen YalofGUEST
Well, first of all, as we think about outlet, we don't think about the consumer trading down.

Stephen YalofGUEST
In fact, we're thinking about that there's a consumer that that entry level price point at full retail may be a little bit of a bridge too far.

Stephen YalofGUEST
And in that case, we've got an aspirational customer that wants to buy great things.
4:30
I mean, what sort of sets you apart? What gives you the edge against some of your competitors here in North America?
The Evolution of Outlet Centers: Stephen Yalof, Tanger's CEO, on Value Retail's Transformation
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Steve DennisHOST
Is that the next place you'd go in the evolution, or is there something else coming in between? Yeah, no,

Stephen YalofGUEST
Because, you know, Tanger is 40, and one of our biggest competitors in the space is 80.

Stephen YalofGUEST
And, you know, I would say between the two of us, we probably have 75% of the outlet centers, at least in the United States.

Stephen YalofGUEST
So if there's over 100 really solid outlet centers in the United States, 150, and you're a bigger brand that wants to be in all of those environments, and you don't want to disappoint a customer...

Stephen YalofGUEST
So let's you know, bigger brands like a Ralph Lauren is a really good example of Calvin Klein or Tommy Hilfiger.
11 MINS LATER
Tanger Moves Beyond Outlet Centers
6 MINS LATER
Open Air Shopping Innovations: Reimagining Retail with Steve Yalof, President & CEO of Tanger, Inc.
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Stephen YalofGUEST
Well, look, we talked about loyalty and, you know, loyalty was sort of that first touch point, the Tanger Club and loyalty digitizing, you know, back in those days when, you know, you and I were doing deals together, it was all about the coupon buck.

Stephen YalofGUEST
It was all about, you stop the customer service, you get your coupon book, and then you shop with coupons.

Stephen YalofGUEST
Well, thankfully we've evolved and our first digital touch point is one's ability to, and we've got, you know, QR scan codes all around our center where, you know, sign up to our loyalty program and, you know, we will share with you our digital savings passport.

Stephen YalofGUEST
And what's so unique or effective about it digitizing, as you probably recall, is Those old coupon books were printed once, maybe twice a year.

Stephen YalofGUEST
Some of the retailers might've been new and just didn't meet the cutoff date.
6 MINS LATER
K
19:55Ken PilotHOST
It sounds like regular price will be very much a part of your approach to business going forward.
Closing Bell Overtime: Inflation Watch, Tariff Trends, and Retail Realities 1/14/25
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Stephen YalofGUEST
vision you just outlined? Well, beauty is a great driver of traffic right now, especially for a younger consumer.

Stephen YalofGUEST
And again, as we are re merchandising our shopping centers to get a wider array of people to come in, we have our core customer.

Stephen YalofGUEST
So we've got the brands that they've always come to love and come back for over and over again.

Stephen YalofGUEST
But to get a new customer off the couch and into a shopping center, there needs to be a number of uses that appeal to them.
M
29:32Morgan BrennanHOST
What are you seeing in that area of the market from a retail perspective and a consumer pickup perspective?

