But help me understand that from a business perspective, what that has looked like, Keith.

Yeah.

Yes, it has changed dramatically.

the way we operate on site.

We all know that the pretty much a rule of thumb in property management that you're taught is that there should be one person per 100.

And so we here at Oakwood, we wanted to challenge that and see if we could reduce that by half.

And let's say, can we go to one per 200, but take some modest steps to get there? So we rolled out our first iteration, which is one per 150.

Keith, where do you think centralization can go too far? Like at what point does efficiency start hurting maybe the resident experience or like a disconnection from the on-site team? Tell me about that.

So how was that whole transition

for you? Yeah, so I was fortunate enough not to do any G League this year.

But last year, yeah, I mean, look, G League is, you know, doing the whole two-way thing is crazy.

I went up and down.

I think 10, 11 times up and down.

None of them like you.

I don't think any time I got more than a day's notice.

going back to the season of course y'all had a first round exit right what what do you think really hindered y'all that led to that i