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Sophie Dubost
Founder of Voilà Chef, a Paris-based online platform offering 140+ pastry and bakery courses taught by France's top chefs; former Doctor of Pharmacy turned Ferrandi-trained pastry chef.
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Sep 30, 2026
Win Via Trust: Trust, Baked In
7:11
How did you build trust with your customers who might doubt whether online training could ever match the rigor of a French kitchen?
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7:26Sophie DubostGUEST
So learning from the web was an amazing option when no one was able to go on training in person.
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7:35Sophie DubostGUEST
So this started like this, but also, you know, in the baking, pastry world there is always tough issues you don't have enough staff it's difficult to be able to send someone to a training it's difficult to you yourself go to a training session so being able to train online it's amazing for them Because this was, with WallachF, the first time they were able to attend classes for Meilleur Ouvrier de France or World Champion online, with a high quality of video, with a high quality of detail.
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8:15Sophie DubostGUEST
What we wanted to do is really the training in-person session that some schools provide.
5 MINS LATER
13:30
And to do that successfully, you must have had tremendous confidence and self-trust How did you develop that?
