But when a cyber incident hits and systems go down, what does that actually look like inside the hospital from the care team's perspective? Can you provide us some insights with that?

Sure.

So I'll start with when I was an ICU nurse, the patient to nurse ratio in my institution was two to one.

On a very rare occasion, when we were short-staffed, I might have three patients, but I would share one of those with another nurse.

And that was because we didn't have technology as the force multiplier.

Today, I can't actually tell you what the ratio is, but from what I've seen, it could be anywhere from 8 to 10, maybe 12 patients.

When that system goes down, as a nurse, you are rendered.

Well, what does that really mean in practice? And how should healthcare organizations be thinking differently with that?