
Simon Kos
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Aug 19, 2026
#6 Digital Health Inside Out Interviews: Beyond the AI Scribe: Heidi’s Vision for the Future of Healthcare with Thomas Kelly & Simon Kos
9:56
10:08
10:17
10:25
10:37
45:48

Alex KoshykovHOST
So have you done any benchmarking on your side, how much time actually saved for clinicians? Simon, probably you'd be very knowledgeable on that side as well.

Simon KosGUEST
Yeah, so I look at the research that's out there and there's a few problems with it.

Simon KosGUEST
And because of the lag to research, what you're looking at is phenomena from a year ago or more.

Simon KosGUEST
And we looked across our user base and we thought that there was fundamentally a different set of outcomes and results.

Simon KosGUEST
We did the UK, we did Australia and New Zealand first, we did the UK and we've done Canada as well.
35 MINS LATER

Alex KoshykovHOST
So what do you think, did you miss that opportunity time when you when a lot of scribe tools local slide tools actually got implemented into those health systems and do you think it's still possible to replace them in in some way or or you need to go after other health systems that are still adopting these solutions
HealthGPT and What Happens Now AI Is Table Stakes
8:55
9:12
9:17
41:13

Simon KosGUEST
Um, the experience to date, prior to the g- the generative AI era, is whenever there was a digital health initiative, clinicians were resistant, needed change management, they were vocal, and it was just tough work.

Simon KosGUEST
And there's this dominant logic out there that clinicians just don't like technology.

Simon KosGUEST
What this report has demonstrated and what we're seeing the world over is you get product market fit right, and clinicians will jump at it, not just readily, but before governance exists.
32 MINS LATER

Emily CaseyHOST
I suppose, what, from your perspectives, is the new game for these companies who are trying to win trust or get distribution? What do they need to be doing, and what does this funding speak to about that?
HealthGPT and What Happens Now AI Is Table Stakes
28:55
29:13
29:24
29:34
41:13

Emily CaseyHOST
Can you speak to what you're sort of seeing in the change of the broader macro environment for the roles of these different organisations?

Simon KosGUEST
So you had payer, provider, life sciences, med tech, retail health is probably another sector, and they were all really separate.

Simon KosGUEST
And then we had really distinct boundaries between acute care, primary care, aged care and consumer health.

Simon KosGUEST
because there is so much capability and reorientation and digital has been a driver of that, the lines have become blurred between the segments and you see the fastest change in the private sector.
11 MINS LATER

Emily CaseyHOST
I suppose What, from your perspectives, is the new game for these companies who are trying to win trust or get distribution? What do they need to be doing and what does this funding speak to about that?