Shingo Prize

She's known for improving safety, quality, delivery, and financial performance by changing our leaders' lead and our work gets done.

She's also an independent board director, a Women in Manufacturing Hall of Fame inductee, and the Shingo Prize-winning co-author of Steel Toes and Stilettos.

A new book, More is Better, Leading Operations with Meaning, Optimizing and Relationships for Excellence.

It's a practical playbook for leaders at all levels who want culture to drive results, not drama.

What a lesson that is.

How many companies have gone out, won their Shingo Award, And you know my feeling about that.

I have an whole episode on that.

Why would you want a third party telling you that you're good? Let your customers tell you that.

as you go through.

And we confuse ourselves with all these crazy metrics that make us feel like we're accomplishing something.

I won the Shingo Award.

Who gives a damn if you're going out of business? Matter of fact, there's some businesses that went out of business the year before they won the Shingo Award.

So just think about that.

When people were laying off people all over the world, they had to open a second factory and they won the Shingo Prize.

So the behavioral standard is a very standard process.

It came out of my frustration.