So what led you to that conclusion? And maybe can you walk us through that and add some more depth to that?

Sure.

Well, you know, it's been interesting because throughout my career, both military and aviation have leaned or have been used heavily by healthcare outcome and process improvement experts from the perspective of identifying sources of failure and then how to manage it.

So I would say that it's true that healthcare clearly already understands how to manage failure.

And the rest of our life, we don't get on airplanes assuming that the engines will never fail.

And in healthcare, we don't build hospitals assuming that the power never goes out.

And...

Tell us a little bit more about what your organization is up to and what does the future hold?